Refund Policy

At Jetster.io, our commitment is to the quality and performance of the Jetster 2.0, our innovative product. We understand that there may be occasions where our product does not meet your expectations, and we are dedicated to ensuring your satisfaction.

Refund Eligibility

• 30-Day Return Window: You are eligible to return the Jetster 2.0 within 30 days of receipt for a full refund.

• Condition of Product: For a successful refund, the product must be returned in its original, unused condition and in its original packaging.

• Proof of Purchase: A valid purchase receipt from Jetster.io is required for processing your refund.

Process for Refund

• Requesting a Refund: To begin the refund process, please contact us at support@jetster.io with your order details and the reason for the return.

• Return Shipping: You will be responsible for bearing the return shipping costs. For your security, we advise using a traceable shipping service.

• Inspection of Return: Upon receiving the returned Jetster 2.0, we will inspect it to verify its condition.

• Refund Approval: Once your return is approved, we will process your refund. A credit will be applied to your original payment method within a specified number of day

Exceptions

• Damaged or Defective Products: In cases where the product is delivered damaged or defective, please contact us immediately for a replacement or refund.

• Sale Items: Refunds are only applicable to regular-priced items. Items bought on sale are not eligible for refunds.

Changes to Refund Policy

We reserve the right to update or modify this refund policy at any time. Please review it regularly. Any changes will take effect immediately upon their posting on our website.

Contact Information

For further details about our refund policy or if you have any questions, feel free to reach out to us at support@jetster.io.